Complaint Review: Diamond Resorts International

we stayed at a resort in Bryan Head, UT. We were unaware that it was a Diamond Resorts hotel. Once we stayed, we were bombarded with offers and people calling constantly. We finally accepted a trip to Sedona, AZ, for 2 days. We were never told about any required meeting.. were just told that Diamond wanted to have us visit more of their locations, as a traveller. We were notified that we were required to attend a 1 hours presentation of timeshares, but we could simply refuse the offer and resume our vacation.

This was a non-stop hit job... they sent 1 person after another, drowned us information. Once we turned down one offer, that person would say they would get our exit package and be right back. Then another person would come and start all over. They provided us a book with all of the DR locations. When we were on our 4th person (We had turned down 3 at this point and had been there for 1-1/2 hours). he finally got us down to a sampler package.. we specifically asked if the sampler package that cost us 2600.00 could be used at any of their locations. We were told YES...... Once we agreed and signed the documents (now there for 2 hours and 4 sales people) we were finally able to leave. When we tried to book some travel to San Diego.. were told we only had about 14 locations we were able to use.. they were all sub-par locations.. many 1000's of miles away on the East Coast and in Florida.. we were furious and felt completely deceived and wore down..