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  • Report:  #1424703

Complaint Review: DIAMONDS INTERNATIONAL

DIAMONDS INTERNATIONAL High pressured sales for bracelet I did not want nor could afford. Very cheap quality. New York New York

  • Reported By:
    cathey — Forney Texas United States
  • Submitted:
    Tue, January 23, 2018
  • Updated:
    Tue, January 23, 2018

While in Costa Maya for a port excursion, my friend and I went into Diamonds International.  We were immediately accosted by sales people in which they used high pressured sales tactics for sales.  I kept telling them no, I could not afford it, then they went to using their credit.  I finally agreed to get them off my back when they came back and in front of my friend and others told me they could not run my credit and wanted another form of tender.  I walked with my salesman, Angel, over the cash desk which was croweded with people and handed them a 100.00 dollar bill and my bank card.  They ran my bank card twice, but they did back one charge out.  I did not want the bracelet and could not afford their "promotion" of 199.00 plus a free cheap necklace.  This was done on 1/18/2018.  The charge just hit my bank account on 1/22/2018 costing me an extra 3.00 international fee and 35.00 service charge.  I am furious about this.  I have called and left messages.  I have sent emails and completed their "form".

The necklace is not even sterling silver nor gold.  The bracelet has very small and light colored stones and very fragile.  

I am so humiliated, embarassed, mad and feel like I have been taken.  I do not have the money for this and want a full refund immeidately.

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