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  • Report:  #1356742

Complaint Review: Diet Supplements - SEC

Diet Supplements - SEC Shipped product unauthorized and Billed Credit Card unauthorized Las Vegas Nevada

  • Reported By:
    Ruby — Paris Kentucky USA
  • Submitted:
    Fri, February 17, 2017
  • Updated:
    Fri, February 17, 2017

Early January 2017 I ordered one free Trial Size Bottle of CBD Oil from an ad I saw on Facebook. There was no mention of automatic shipments or further charges. It was to be shipping charges on the trial bottle for $5.95.

I received the bottle with a very blank packing slip. No information, No instructions about any further shipments or billings. I did not agree to anything else but a trial bottle and did not sign anything.

As of today, 2/17/17 I received my credit card bill and they have added another charge of $69.95 to my card. That makes two charges of $69.95 for product I did not order.

 I did receive one other bottle to which they say I have to reutrn at my expense to get refunded the cost. I say if I didn't authorize it I shouldn't have to return it.

Now they say the second bottle is in "transit" to me. I have disputed both charges on my credit card, filed a complaint with my State Attorney General's Office - Consumer Division, and now filing the Ripoff  Report. I saw another identical report on here as of today also with same complaint. 

I called this company today and they are impossible to deal with and swear they are not scammers. They offered me 40% off the price. I said I don't want a discount, I want full credit because I didn't order it. They hung up the phone on me.

I do not plan to return any product. I do not believe it is authentic CBD oil as it tastes just like Cod Liver Oil.

 

 

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