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  • Report:  #1270907

Complaint Review: Digis/Rise Broadband

Digis/Rise Broadband When I signed up in February 2015, ads promised there was no contract, open entry, open exit! Englewood Colorado

  • Reported By:
    JuanB — Ogden Utah USA
  • Submitted:
    Mon, November 30, 2015
  • Updated:
    Mon, November 30, 2015

When I signed up in February 2015, ads promised there was no contract, open entry, open exit!

Today 2015-11-29 I was informed that terminating the Digis/Rise service before the "2-year contract expires" will cost a $250.00 fee-- something that was never mentioned as I signed up.

Can anyone help me learn how to file a complaint with regulatory agencies or TV news outlet consumer fraud specialists? We live along the Wasatch front in Utah. If there are any consumer groups that can advise me how to get fair treatment, please let me know how to contact them.

I am speechless before the shameless duplicity of this company. And worse, I am so sorry that I ever recommended this unworthy service to a few close friends!

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