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  • Report:  #999760

Complaint Review: Digital Depot Online

Digital Depot Online Did not refund the difference between original order and exchange Brooklyn, New York

  • Reported By:
    Daisy Mae — Tampa Florida United States of America
  • Submitted:
    Sat, January 19, 2013
  • Updated:
    Sat, January 19, 2013
  • Digital Depot Online
    6605 20th Avenue
    Brooklyn, New York
    United States of America
  • Phone:
    626.768.0993
  • Category:

I was talked into buying more expensive lenses than what I originally wanted. After receiving the lenses, I did not want them and called to exchange them. Long story short, once they have your money you will NEVER see it again.  After 8 weeks I finally got the lenses I had originally wanted but they did not refund the difference (about $500).  The customer service rep, Bashoos, said the price listed on their web site was for the Nikon 35mm camera and not the Nikon digital camera.  Although I could have bought  the digital lens on Amazon for $20 more than their "35mm price".

When I mentioned to Bashoos that I should have researched their reviews before buying from them, he became very agitated.  When I told him I was going to write a review on ripoffreport.com he threatened me by saying..."I wouldn't do that if I were you".  When I asked him what he meant, he just repeated himself. 

DIGITAL DEPOT ONLINE has to be the biggest scam on the internet!  If their calls are really recorded as they say, a class action suite would have a ball with this one!

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