Complaint Review: Digital Edge Media Group

Our company paid to have DEMG.net send an email marketing to an affluent and high net worth consumer database list we chose. We agreed on the number of emails to be sent which was 30,000 emails and we decided to launch the campaign.

First they NEVER PROVIDE us with a data card of their list, all they said was the list was from very affluent and hight net worth consumers when we NEVER saw any of their list. We asked them to provide us with sample of their past campaign but they never did, trying to avoid the subject.

Second, we decided to move on and started with the campaign. The campaign was broadcasted day day after the original launch date. We really DID not appreciate it, and the only valid excuse they said was they had to test the seeds...

Third, the campaign broadcasted and we monitored from our site and from our team all the effects of this email marketing campaign and guess what, NOTHING HAPPENED... Our own stats showed us normal activity on our website when they FAKE REPORT showed us AMAZING numbers...

Their report did not even specify the location people visiting the website, the number of unsubscribers, the click through by URL AND BY GENERATIONS and any other clear info stating that the campaign was effectively sent to REAL PEOPLE and not FAKE PEOPLE.
Plus one weird thing is we asked for 30,000 emails to be submitted and the report they sent us showed a campaign broadcasted to 60,000 emails... VERY WEIRD, so what??? they give us 30,000 emails FOR FREE???

They charged our company for of $600 for 30,000 emails (NOT EVEN DELIVERED) for the service... It is completely NOT WORTH IT. BEWARE AND AVOID THIS COMPANY BY ANY MEANS... THEY SEEM VERY PROFESSIONAL BUT THEY ARE NOT... They are scammers...and we have to stop them stealing people's money...

Michael
Montreal, Quebec
Canada