Complaint Review: Digital Outlet

HORRIBLE!!!!! Ordered last Monday with a 3 day shipping. Was GUARANTEED to have the camera by this Monday ( more than three days). When I inquired about where my camera was and the lens I was told that the lens was recalled and my account was refunded but that the camera would be here by Monday GUARANTEED! Called and emailed looking for a tracking number because we needed for a shoot. No answer or call back with the exception of the email about the lens being recalled ( which is complete lie). Waited ALL day Monday for the camera to bed delivered and again sent an email inquiring where camera was. I was told that it was attempted to deliver ( another lie) and that I was not there to get it so it was sent to Pensacola ( I am in Tampa Bay). When I asked for the tracking number I was told that the information was not available. The same person that sold me the camera claimed to be the shipping department. When I pressed for a shipping confirmation I was told that the camera would just be refunded if I was going to be aggressive. Really? Had to call American Express and have my card changed because this guy is completely a scammer and liar. Will be reporting to the BBB and also being investigated by American Express. DO NOT USE THIS TERRIBLE COMPANY