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  • Report:  #1128265

Complaint Review: Digital Pro

Digital Pro Rude, Rude, Rude..........not sure how it is going to turn out Miramar Beach Florida

  • Reported By:
    Cappy — Enterprise Oregon
  • Submitted:
    Tue, March 04, 2014
  • Updated:
    Thu, March 06, 2014

I really wish I had read this report before I had ordered from The Digital Pros on the Internet.  Here is what I wrote the company and I haven't even received my camera yet.  So that may be part 2 of this story.

I ordered a camera that was advertized at $124.  A representative called me a few days later and told me that I needed to also order a battery, which I did for $59.99.....a total of $183.99.  When I checked my bank account, $198.50 was taken out of my account.  I called and asked why the discrepancy of $14.51.  I was told a manager would call me back in no more than 1/2 hour.  After over an hour, I called them again.  That is when I got their manager, John, Rep ID #323.  Johb had me put my mouse over the "Free Shipping" are on their website.  It did say that insurance would be extra.  I do not know antone who regularly puts their mouse over everything on a web site to see if anything else shows up!  To me it is a way to "hide" charges that the consymer is unaware of.  Also, when I checked out, I never saw ant insurance charge.  Again, hiding charges!

I read the reviews here and one mentioned tracking numbers, so I called the company and they said they were uploading tracking numbers and I should have them within the hour.  I will be checking it in an hour!  I was told that I would receive the camera within 7 days.....we will see.

John was terribly rude through the whole conversation and I wrote "the company."  Between him and the misleading selling practices, I will NEVER order from them again.  BUYER BEWARE!

 

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