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  • Report:  #1149014

Complaint Review: Digital River Company

Digital River Company Tenorshare Inc.Any Data Recovery Bogus company. This company looks very official. It is NOT. I ordered software for data recovery. I could not download anything with the license number. There is no phone number posted anywhere. No physical address to send US mail. No way to get in touch with anyone. They give you an email address for "technical support.' However, all I receive is an automated response. I ended up calling my bank to stop payment. Internet

  • Reported By:
    Eileen B. — Valparaiso Indiana
  • Submitted:
    Fri, May 23, 2014
  • Updated:
    Thu, May 29, 2014

 I ordered some software to recover deleted data from my iphone.  It scanned my phone, but after I 'purchased' the software to actually give me the details, i could never download the license code.  There is no way to call or even snail mail this company.  The web address they provide for 'technical support' is bogus.  I get an automated response and that is it.  I have spent 3 days trying to get this product and no luck.  I finally concluded that it is a scam. 

I did a bit of research.  They have a facebook page, but only one post on there is from an individual.  She posted that  she has been unable to contact any person to access the product as well.  If you google data recovery, this site pops up everywhere.  It posts reviews as top rated, with official looking seals.  It is all phony. 

DO NOT purchase this product!  It doesn't exist.  The website is very convincing. 

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