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  • Report:  #1196864

Complaint Review: DigitaloutletsLLC

DigitaloutletsLLC Andrew, Scott, Glenn I ordered 2 Camera's Nikon D610 and D810 and accessories on Nov 4, 2014. On Nov 7th, 2014 I got a box from Fed Ex with 1 Nikon D610, 2 batteries, 2 memory, cards and a Charger. I called Fed Ex to see it they had another box and I was composed but very upset. I filled a report with them. I wire transferred 5,685.00 and have the proof. I called them and they admitted that they didn't send my camera and they would make it up. So, I did call them a lot because Andrew sounded just like Glenn and I am not stupid. I kept calling them and then last week I called the FBI and went to this site and filled a complaint and had a Sheriff from my city call them and he did. He said they were rude and took him a few times to realize it was a real Sheriff. They told me that they got a bunch of D810's in and would send it but they didn't and I found out that the D610 is a International Camera and I don't want that and said send my money back. Scott said he would and no money has appeared in my account as of yet. They intend on not giving me my money back. I do have proof and a few emails also. I wrote and asked why there was no invoice, or packing slip in the box that they sent. Never got one yet. My hubby called the other day to talk to them and they said it was in their legal departments hands. What a joke! Brooklyn New York

  • Reported By:
    Sheebe — Nipomo California
  • Submitted:
    Sun, December 21, 2014
  • Updated:
    Sun, December 21, 2014

I wanted to buy a camera for me and my husband so I call a company called Digital Outlets LLC.

I have a friend that bought from them and he was real happy and I been looking on their site for over 2 years and thought well they must be legit.

I call on Nov 4th, 2014 and I ordered a Nikon D610 and a Nikon D810 with assesories as well so I wired transferred 5,685.00 to them that day.

 Nov. 7rh I get a box from Fed Ex and I open the box to only see the Nikon D610 in the box, 2 memory cards, 2 Batteries, one charger.

I call Fed Ex and ask if they had another box on another truck and they said no so I filled a report with them and on Monday I called them and I am a very mellow composed lady and I was a lady.

They admitted that they didn't send my camera and said it was on it's way again and I knew that wasn't true.

 I called them every other day and Andrew gave me the tracking number that was on this box I got and said that they used that number and I said not true as Fed Ex don't allow that.  

I realized last week they are not going to do nothing and think they are getting by with this so I am doing what I can to help others not be taken.

 My husband called them the other day and the man said that they have my case in their legal department now because I threatened them.

After the Sheriff called them Glenn so he calls himself called me and was saying I got both camera's and I said to him "You are not that smart are you"?

He was rattled when I said that and hung up on me.

He sent me a email saying that I got both camera's and I am laughing as I read his words.

There are some things crooks don't think about that hang them in the end.

 I answered back and told him that I have the box they sent intact and with the weight on the box. 2 Nikon Camera's are heavy and my friend stated that the box was to light for 2 camera's and that is when I opened the box.

 I found out that the Nikon wasn't a real Nikon is International but since it is a D610 my hubby and I decided to keep that one and I told Scott to send my money back.

 This was the day before Thanksgiving and he said he thought that would be the best solution and said by Tues to the most I will have my money back and I knew he was lying.

 I waited 1 week then started action and after the Sheriff called them they won't even talk to me.  

Sheila Plourde

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