Dimout Shoes Never Received Order, No Refund, Ignores Emails & Phone Calls Palmetto Florida
I ordered a pair of shoes several months ago. My credit card was immediately charged, but the order never arrived. I sent email inquires, and finally received an order with the wrong shoes. I returned the shoes they sent me and requested a replacement order with the shoes I originally wanted. No replacement order, no refund. Sent numerous emails, no response. No one answers their phone.
Mark
Jamaica Plain, Massachusetts
U.S.A.
1 Updates & Rebuttals
Perry89
Daventry,Europe,
United Kingdom
I got my money back from them
#2Consumer Suggestion
Tue, May 12, 2009
Basically i bought boots from them without reading this website. I thought i lost my money but i told myself: im not letting them off, i workl hard for my money and noone would just take it from me without my persmission. I started to track them IP, hostname etc. HAd quite alot information about them. By knowing that im not gonna get boots i sent them e-mail:
Posted On: 07 May 2009 06:51 PM
My boots still hasnt been shipped. I would like to ask for refund for my boots otherwise im gonna report whole situation to http://www.ic3.gov with ur IP and Host Address.
Then i got respond:
Kim Rawley
Posted On: 08 May 2009 10:26 AM
Hello,
Yes we are so sorry for the delay on this order.
This order was A missed order on our end.
We have had the order canceled and this is the credit notices.
You will see it back on our card in the next 3 Business days.
DimOut Credit Notice
I was like Year right, ppl in here had same situation. But i told myself, lets wait and see what happened. I checked my bank statement today and there we go:
Date 12 May 09
Payment type DEB
Details DimOut
Paid out ()
Paid in () 56.67
Of course i can make a screenshot of my statsment, e-mails etc. As u can see u need to make urself look like a pro hacker or something to make them give ur money back. Good luck guys i hope u all will get ur money back.