Complaint Review: Dimout

I ordered some boots from Dimout.com with a money order in January ( I didn't have a bank card at the time ). I waited for days; nothing came in the mail. I called Dimout and after several times of trying to get someone to answer, I was informed that the product I'd ordered was on backorder. I agreed to wait a week or so until the boots came.

I waited, and of course nothing came. I decided to cancel the order and find something else I wanted from their site, in hopes that that item would not be on backorder.

After choosing some boots a month or two later, I was informed once again that the item I'd chosen was on backorder. I was too annoyed with my last attempt at getting my merchandise to argue with them, so I waited at least a month or two.

I ended up sending them a "ticket" stating that I would like my money back because obviously I knew they were not going to send me any merchandise, and I let them know that as well. They let me know that I should see a check in the mail soon after ( because I had paid by money order ).

It has now been over 2 months and I haven't received a check in the mail. Really, I figured I was screwed once I didn't recieve the first item I'd ordered. I doubt I'll ever get my money back.

Trisha
Wichita, Kansas
U.S.A.