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  • Report:  #967918

Complaint Review: Diners Club International / SEB

Diners Club International / SEB Skandinaviska Enskilda Banken AB, issuer for Diners Club in Norway and Sweden Started charging for lounge access without updating Diners price list or stating in lounge no more free access oslo, Norway

  • Reported By:
    J.G. — Oslo Other United Kingdom
  • Submitted:
    Mon, November 12, 2012
  • Updated:
    Mon, November 12, 2012
  • Diners Club International / SEB
    Drammensvn 169,Pb. 203 Skoeyen, 0213 Oslo, Norway
    oslo, Select State/Province
    United States of America
  • Phone:
    +47 21 01 50 00
  • Web:
  • Category:

Diners Club decided that Norwegian clients would have to start paying for airport lounge access, which had been free for more than 20 years. However, they did not update their price list. Instead they waited 6 months until after they increased the price, to write a pricing text on a card invoice for a month where my card wasn't used.

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