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  • Report:  #767562

Complaint Review: dinodirect

dinodirect unitedTTY wireless internet adapter has NO driver, cellphone ringer amplifier DO NOT WORK san jose. gaithersburg, , California

  • Reported By:
    KOHL — san jose California United States of America
  • Submitted:
    Sat, August 20, 2011
  • Updated:
    Thu, August 25, 2011
  • dinodirect
    4020 el camino real,3101, PA,CA 94306
    san jose. gaithersburg,, California
    United States of America
  • Phone:
  • Category:

I recently order online one wireless internet adapter from Dinodirect pay through PayPal...i try to cancel order a couple of hours later to no avail...they said order has been shipped (lie!)...when i receive order, i found out their CD installation do not have  required drivers for adapter to work...there is no way that show how to return merchandise for refund.

another order from united TTY, pay thru PayPal again...unitedTTY sent me an uni-max amplifier that do not work. i dispute and get refund back, but less shipping/handling fee, tax, and maybe restocking fee.

i have to pay 2 times shipping handling fees ($30,00) and one charge (adapter $11.98) for nothing.

may be t is not a very expensive experience. but it make me think : now, dishonest merchants have devised a new way to scam/rip off consumer with selling false/bad products.

like i just explain, when you  return merchandise all you have  was s/h fees and charge.

any way consumer end up losers, wasting their money, wasting their time for nothing. just rage remain!

1 Updates & Rebuttals


Asce

California,
United States of America

Dear Customers,

#2UPDATE Employee

Thu, August 25, 2011

Dear customer,

We are sorry for what happened to you,and we are also sorry to hear that the item turned out not to be perfect as you ever expetced.Would you please inform us the order number for  the further check? you may also login your account to open a Case,our staff will soon deal with your matter promptly.

Your cooperation and understanding is highly apprecited.

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