Complaint Review: Direct Buy

My husband I and I went to the invited "guest pass" sales presentation a couple of months ago. We were so to speak "wined and dined" with attention, of course the owner's own personal time spent with us, and then the brief explanation of the show room only after every effort was secured to assure us that joining would be very beneficial for us. We made it clear we could not pay the full amount up front and would have to space the payments out. "No Problem, that is why we are here to help. You are becoming part of a family."

So far we not only have not had time to go mingle with the "family" in Indianapolis which is two hours from home, we just recently have been making some financial adjustments with our bank to consolidate down to one rather than three. I have had the payments come out consecutively up till this week. I have had no calls from Direct Buy, in Indy or otherwise nor has my husband. Tonight when I got home I opened a letter from Beta finance for the sum of $3,920.86. I am asking myself "who in the heck do I owe that to?"

Of course it is 10:00 PM and no one is open so I let my fingers do the walking on the internet and much to my surprise there is Beta Finance and oh...associated with it is well guess who...Direct Buy. My payment was due on the 17th. The bank which it was coming out of has to be the one we have closed and I have just established the new one and simply forgot which bank it was coming out of.

I recently closed my account which was a direct pay card and everything is to be transfered to our joint account. Ok, three days later and they have sold this off already with not so much as a phone call. Some family, and some customer relationship. I don't think so. I will be calling them in the morning and finding out why we have been treated so insignificantly after spending so much time convincing us how important we were.

Places like this should not be allowed to operate under this type of pressure sales and then cut your legs out from under you and your credit with absoutely no warning. I would be very interested in anyone else who has experienced this and filing some type of joint legal interst to put places like this under more restriction in dealing with the economy and people vunerable to their sales techniques.

Regards,

Glenna Fort Wayne, Indiana
U.S.A.

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