Complaint Review: Direct Buy

We had no idea of what to expect from responding to an invitation from Direct Buy.

After being kept waiting for half an hour while watching HGTV (house renovations and what sells), we were asked to sit through several "information" sessions, one of which was clearly a paid infomercial (wonder what the speakers were reimbursed).

We were told that we could have potentially saved several thousand dollars to purchase and install a new floor, purchase a refrigerator, and renovate our bathroom.

All of these savings were predicated on membership.

That was fine, but the membership fees were rather extraordinary: $5500. paid up front, and we had to sign up then and there or never return!

It is rather like joining a gym; if you don't use it, you are just wasting money. In order to really save, you have to spend lots of money. We could have purchased a new refrigerator and select a floor for just what the membership fees are.

We did not sign on the dotted line; in this day of Ponzi schemes and trying to save money, it is unconscionable that these ploys are allowed. What a bad joke. Shame on us for wasting a perfectly beautiful Sunday afternoon.

Jacqueline Tampa, Florida
U.S.A.