Complaint Review: Direct Buy

 I received a letter with my address hand-printed, stating; "you're going to receive an Android Touchpad Tablet Computer from our gifting department, at no charge." The word "charge" was underlined twice. It further stated; "Call now, and we'll also include a Gift Card valued up to $100.00." I called the number and provided the code printed in the letter and the woman I spoke to also stated I was going to receive these items. She then proceeded to ask about 5 questions and then informed me that based on my answers, her computer was telling her I did not qualify for the give away!

Now, I did not ask for this, nor did I seek out this company. The letter did not say "you might get", "if you qualify", or "based on your answers", you could receive the following items. The letter stated I would receive them! I feel this is fraud and a complete rip-off. I can assure you that I will NEVER shop there and will make sure all my friends both in person and on facebook are aware of this incident. Legitimate companies that fulfill their promises and aspire to make both established AND prospective customers happy can rely on word of mouth and reputation to keep them in business. I definitely feel that Direct Buy falls way below this standard.