Direct Capital - Direct Capital Corporation lies and tries to strong arm you at payoff adding fees not in your contract rancho cucamonga, California
After making 21 of 24 payments all on time (auto deducted) Direct Capital was contacted to make a payoff. Matt Will gave me 3 different amounts for payoff, all which were wrong. It apears they want to add $ 379.00 for fee's not due them. I have asked several times to email or fax me a break down of these charges and I am pormised but have not received. I have 3 payments of $857.46 and a dollar buy out.
My amount should be $ 2572.38 plus a dollar. They now want $2922.00 with out any explanation. Stay away from them at any cost or at least check them out. I wish I would have done that before I dealt with them.
Mike
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1 Updates & Rebuttals
m.paggen trucking inc
rancho cucamonga,California,
USA
VP Paul Ringuette of Direct Capital gets it done
#2
Fri, August 21, 2009
After reading reports about Direct Capital I saw that some were successfull contacting a Mr.Paul Ringuette at Direct Capital. I emailed Mr.Ringuette and explained my problems. Mr.Ringuette called me and got my story and within two days had everything taken care of to my liking. I am not sure I would use Direct Capital again, but if Paul Ringuette was involved I would. I found him to be a man of honor and of his word. Thank you Mr.Paul Ringuette.