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  • Report:  #421141

Complaint Review: Direct Capital

Direct Capital This "lender" offers to help with your credit report for $329.00. What you get is sales job to buy more services. Portsmouth New Hampshire

  • Reported By:
    East Hartford Connecticut
  • Submitted:
    Fri, February 06, 2009
  • Updated:
    Mon, March 02, 2009
  • Direct Capital
    155 Commerce Way
    Portsmouth, New Hampshire
    U.S.A.
  • Phone:
    866-777-0117
  • Category:

I received a mailing that I was preapproved for a business line of credit from Direct Capital. When I called I was told that Direct Capital was a direct lender and that I could get my line of credit from them. They stated that for a $329.00 fee they would create a credit profile for me and help me find any problems with my report that would effect my credit. The major selling point was they could help me get the best rate by helping me "fix" any problems with my report. I had to wait a week to meet with one of their credit specialists and then all I got was a lot of very vague information about my report. When I asked specific questions about how to "fix" my report I was told I could buy another service for $2500.00 to help me fix the problems. The information I got was useless and then I was told they don't even do lines of credit but they are a broker for other institutions. It was one misleading line after another. When I called to tell them how dissatisfied I was with their service I was told "too bad" you got what you paid for. The financial "specialist" was willing to discount the service by $500.00 because I felt I had been misled but no refund. I could only get a credit if they got more money out of me. Once again a financial institution taking advantage of small business owners with misleading information

Catheirne m
East Hartford, Connecticut
U.S.A.

1 Updates & Rebuttals


Catherine m

East Hartford,
Connecticut,
U.S.A.

Paul Ringette-VP sales is the only good guy

#2Author of original report

Mon, March 02, 2009

I too spoke with Paul Ringette after being taken for $329.00 for a bogus report. I filed a BBB report and got my money back from him. He was very willing to listen and help out. Swears they are a legitamate business but I am just glad to be done with them.

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