Complaint Review: Direct Energy

Direct Energy is a total joke of a company in the state of Ohio.  They sell what seems to be a decent product to start, giving a discounted rate for a short-term (percentage off the utility.)  Or worse, they will even convince you that you should lock in your Natural Gas rate higher than it was before.  THe company is a total scam.  After 6-12 months in the program with Direct Energy your bills will sky-rocket after you are done with your initial term ($.55 per CCF to .$79.)  The concept is for them to sign as many people as they can based on what seems like a reasonable decision when you start.  The worst part is how Direct Energy sells.  They hire marketing companies like Rich Riley's EGC Ltd. to fake represent Direct Energy, and ruin the independent contractors names that actually do all the sales.  The avg. life of a sales rep is about 1 month.  EGC Ltd. does pay their guys accurately and on time, but it is all just a plan to get them to last as long as they can and then they burn and churn in another person with the hope and dream of "becoming a manager."  If you are looking into Direct Energy or EGC LTd. or Rich Riley, run the other way.  I am a business owner and would recommend a company called Ohio Energy Program out of Dayton, Ohio.  They helped by business with deregulation actually save money with a long-term solution and energy saving program. Good service, reasonably nice people.