direct express card comerica bank card replacement nightmare dallas, Texas
11 year old disabled boy going without; did the paperless thing, card comp.confermed info. card not recived, called cancelled 1st card,told to send id and ss card,faxed#1-877-507-0012. told did not fax correctly, needed to enlarge id, ss card, to be readable on other end????.fax again with enlargments. waited 6 days 4 prossing as told [or 48 working hrs. called, they say they still have no record of fax,fax from store ,says on fax paper it went through. fax again still not recived on other end.
fax again 3 days and counting.not waiting, going to ss office prob not going to help, going to see if they can fax info to card comp. then going to ss advoct lawyer. then to both tv stations here.[ ch8 ch4]. if that dont work i will make a sign, stand out on street corner and let everybody know that this card company is full of s..t and somthing needs to be done about it. i have some ph and fax #s here lets all call and fax them. WE ARE THE PEOPLE WE WILL BE HEARD!
alvina mchale us dpart. of the treasury finacial managment services [202] 874-6604 customer service,1-888-741-1115 or 1-888-333-1795,fax,1-877-507-0012[or as they call it database] department treasury,, gen info [202] 622-2000 fax [202] 622-6415. letter head" go direct express: "us treasury electronic payment solution center po box 650527 dallas tx 75265-0527. the bank controlling all this is call comerica, locations tx,arz,cal,flor,mich. i am not upset anymore, i am pissed.if we all do this will shake these people out there seats,and start making right, and stop f ,,,, around.