direct express Comerica direct express scam disables no solution for customers San Antonio Texas
I recently lost my card and call to get a replacement card I got through one of the dirrect express customer service reprentative, I told her what has happened she gave me gave me two option and a very disturbing rundown on how things work when bad things happen to unfortunate citizens who have no other choice but to relly on their services or grips one may say.
She told me that
1) you will get a replacement card in the mail within 5 to ten calender days not working days calender days.
2) or you can pay $13.99 for a express delivery by UPS and recieve it in two days.
3) If you lost your card again and need a replacement you will be charged $4.00 dollars for a new card
Me like a broke dumb a*s oppted for option #1 which I'm sure many if not all of the people who are in the same situation that I'm in will do the same.
Five days has pass no card six days no card on the seventh day still no card I decided to call they told me to wait a few more days because it hasn't been ten days. I waited even though my rent was due on eighth day I struggle to have an eye to eye conversation with my money hungry landlord.
Still I push through waited the tenth day finally arrive still no trace of anyhting promising just bills bills bills. I called them back only to have them tell me if I want I can wait and wait they are not sure when it'll come now nor do they care but what they do care about is scamming you for $4.00 dollars or $13.99 for the deliverance of the second replacement. I asked them if they how is the card being issued and by whom , where is it sent out from and by whom, is there electronic signature or tracking record keeping and how is this done to ensure that a card was really sent out.
They keep telling me sir do you want a new card or not that is the only thing I can do and they will make me pay for it. They said it was not their fault the card was lost so I ask them then who fault was it it sure as hell ain't mine. they could care less they just want their scamming routine to go through none of my question was being answered no information was given like a worker ID # or a federal ID # there is only a supervisor with the same thug like mentallity thank God I suffered from anxiety and not stupidity there should be a class action lawsuit filed against this protected organized crime/scam based entity. there is nothing we can do but to fall victims to their tyrrany way of preying on the poor and disabled. Many of whom fight and die for this country just to have their suffering falls on deaf ear. Who can help us gain justice and bring back what is the American way of life.