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  • Report:  #1443286

Complaint Review: Direct Express Debit Mastercard

Direct Express Debit Mastercard $869.00 is missing from my card

  • Reported By:
    Troy Parks — Dundalk Md United States
  • Submitted:
    Thu, May 17, 2018
  • Updated:
    Thu, May 17, 2018

I called my card to check my balance & it states that $876.00 (my SSDI check) was deposited on May 3rd & on May 9th an $869.00 transaction was made. Noone has my pin or access to my card & noone can explain to me where the transaction was "made" to. I keep calling & getting the run around. My SSDI pays for my rent, gas & electric, phone, groceries, & insurances and I barely get by as it is.

All of my bills are set up automatically to be taken out at the end of every month so there's no reason anyone should or could have touched my money. I don't know who to turn to & I have no idea what I'm going to do. Please help. The Social Security referred me to Direct Express & I haven't had a problem in 2 years & now my entire SSDI check has mysteriously dissappeared

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