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  • Report:  #879988

Complaint Review: direct express

direct express I have had problems with trying to get money put back on my card. It never worked when they would investigate the charge for me. disable mother of 3 sons Internet

  • Reported By:
    ernestine pitman — crosslanes West Virginia United States of America
  • Submitted:
    Wed, May 09, 2012
  • Updated:
    Wed, May 09, 2012

I was told the first time I had I felt like I was being scammed request for a investigation for my $99 to put stop payment on my count for that amount and it was a mistake made on my computer.  So, I was told to wait 5 days to see if the other party would take the money and they did.  Direct Express was no help to me because they said I made transaction and nothing that they can do.

There were other investigation I request and I was told that I was going to be charged for the time that direct express investagating for me. I never gotton back any of my money I invested by them.

May deposit summery will not come next month.  I cannot get a hold to anyone on the telephone to explain why my last amount of my my balance and recording tells me my account is $1 now.  I check 2 days ago and I have not used my card since May 4th, 2012.

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