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  • Report:  #1330897

Complaint Review: direct express

direct express I have mine and my son's social security benefits going to direct express they had closed out my card and issued me another one because on the old card they was charging me $60 for a card I haven't used more than a year well they charged me $16.27 to have a new card go out with ups expired shipping when I got the card I activated it at once I even called in to direct express to listen to see if my and my son's social security benefits were pending I did not hear it so I called to direct express and spoke with someone the lady told me it was their error that the benefits were on the card that they closed out.  greer South Carolina

  • Reported By:
    shannon diaz — South Carolina South Carolina USA
  • Submitted:
    Fri, September 30, 2016
  • Updated:
    Fri, September 30, 2016
  • direct express
    direct express
    greer, South Carolina
    USA
  • Phone:
    8645186954
  • Category:

 Direct express charged me to ship out a new card and closed out my old one now the new card has got here I activated it and today I wasn't able to take off mine and my son ssi benefits. I called direct express they told me it was there error they put my benefits on old card now they would have to send me a new card. I was very upset bc I took out a payday loan that I have to pay back today or I could get into alot of trouble, also I don't know how I will pay my bills and buy diapers for my 2 month old

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