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  • Report:  #1506555

Complaint Review: Direct Express

Direct Express 200 dollars has dissapeared from my Direct Express Acct but they dont want to repay me back or be responsible for taking the correct actions.

  • Reported By:
    NanyaBiz — Honolulu United States
  • Submitted:
    Tue, March 30, 2021
  • Updated:
    Tue, March 30, 2021

Ive been banking with Direct Express and I have had to write up and report unauthorized transaction twice and have been denied without cause. One was a purchase in another state that i wasnt even vacant in and another was from a Tmobile acct in which tmobile took 3 duplicated withdraws. They returned one and the other 2 they claimed it never went through. But on my derect express acct it clearly shows it did take it out. So then i dispute it through Direct Express and they say its denied once again so i lost almost 200 dollars and nobody knows where it went or wants to repay it. How can that be??

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