Direct General Financial Services, Inc. Direct Auto & Life Insurance The company has failed to reimburse Memphis Tennessee
My auto insurance policy is FLPA131034729. On 08/21/2017, I came to the company agent named Randy Black to inform him that I wanted to cancel my policy with them as I purchased a new car and got a new auto insurance with another company.
The policy is for 6-month period (from 07/05/2017 to 01/05/2018). As of 08/28/2017, the company has to reimburse me $382.00. I asked them to pay me the amount several times, but until now, more than 5 months, they still fail to pay me the due amount. How can I get my money back.