Direct Pharmacy - DirectDietPills.com ripoff billing credit card even after told not to order cancelled within 4 mins after submitting order Casselberry Florida
I placed an order for diet medication through this company before reading about their rip-offs. After doing so, I immediately cancelled my order (in writing). I wrote to them telling them to CANCEL my order & do not ship me a substitute and not to bill my credit card. They HAD to receive my CANCEL REQUEST at the same time (within 4 mins) of the request, so I am sure the "doctor" did not even have time to receive my request yet! Even after repeated request, in writing from me, NOT to substitute my order, to CANCEL my request if my physician wasn't available to approve the medication. However, they billed my credit card. They should be out of business - DO NOT GIVE THEM YOUR CREDIT CARD NUMBER. I have yet to receive ANY pills - which I am sure (after reading "Rip-Off Report") will not be worth the $86.95 that was billed to my credit card!
Sheila
Lake Mary, Florida
U.S.A.
3 Updates & Rebuttals
Sheila
Lake Mary,Florida,
U.S.A.
Reply to Robert - Kingsport, Tenn REF: DirectDietPills.com
#4Consumer Comment
Thu, March 23, 2006
Robert,
I sincerely thank you for your suggestion to register the complaint through Ripoff Report, BBB and the names you listed. I really came in handy.
I had a "chat" with one of their friendly customer service reps (or whatever they are) and when I mentioned that I have registered a complaint about the way I was RIPPED OFF to the above & even included the CEO's name...the conversation took an abrupt turn to "silence" - then to "I will see that a manager returns your call"... I will keep you posted on the results.
Thanks once again for the suggestions. I know where to go next time BEFORE the fact!
Sincerely,
Sheila
smmace bellsouth.net
Robert
Kingsport,Tennessee,
U.S.A.
Complaint Contact!
#4Consumer Suggestion
Thu, March 23, 2006
I am sorry you didn't see this first, or the Better Business Bureau, who gives the an 'Unsatisfactory' record. Report them to the BBB, and the Ripoff Report or Bad Business Bureau. Make the e-mail to Complaint Contact: Leah McCabe, and Customer Service: Paulina Counsel. Plus, send it to the CEO: Stephen McMurtrey. This may get their attention. I got ripped off by Coolwaterpharmacy.com and didn't here from them in three months. Within two days of telling them I was turning them into these websites they contacted me.
Good luck.
Robert
Kingsport,Tennessee,
U.S.A.
Complaint Contact!
#4Consumer Suggestion
Thu, March 23, 2006
I am sorry you didn't see this first, or the Better Business Bureau, who gives the an 'Unsatisfactory' record. Report them to the BBB, and the Ripoff Report or Bad Business Bureau. Make the e-mail to Complaint Contact: Leah McCabe, and Customer Service: Paulina Counsel. Plus, send it to the CEO: Stephen McMurtrey. This may get their attention. I got ripped off by Coolwaterpharmacy.com and didn't here from them in three months. Within two days of telling them I was turning them into these websites they contacted me.
Good luck.