Complaint Review: direct source copiers

**buyer beware, do not trust this company**. i told david stokes the owner that i have a canon imagerunner 2200 for my large office. he highly recommended a kyocera copier to replace my canon. not only was it way undersized, it was a horrible copier and defective. they sent in 2 local companies to fix it, but they couldnt. he refused to take it back or replace it. we fought with american express to get our money back but lost the claim because they sent fake paperwork to american express claiming the machine was setup by a professional company and we said it was perfect. unbelievable. so we are down $2500 and have a copier that is no more useful than a $150 brother mfc type from staples, except the brother machines work much better. this company is a scam, david stokes and tracie stokes are scammers. they should lose their license to sell brand name equipment.