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  • Report:  #683617

Complaint Review: Direct TV

Direct TV Moved to area that doesnF't allow satellite dishes on roof. Direct TV insists on charging xl fee, plus plus Internet

  • Reported By:
    Sherry C. — Walnut Creek California USA
  • Submitted:
    Mon, January 17, 2011
  • Updated:
    Mon, January 17, 2011
  • Direct TV
    2230 East Imperial Highway, El Segundo, California 90245
    Internet
    United States of America
  • Phone:
    310 964-5000
  • Category:

Direct TV refused to waive cancellation fee of $240.00, plus charged me +$90.00 for the month after I cancelled. We moved to an area which does not allow satellite dishes, therefore refused to understand that by waiving the xl feethey could retain a customer who would have spent more than the $240.00,who will be moving again to a "Direct TV" area. They would have also created good will, instead of bad public relations.

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