Complaint Review: DirectMed

I am about to graduate from college and desperate for health insurance and a job and was browsing online. I received a call within 10 minutes after entering my info with US Health Benefits Group who says they are associated with eHealthInsurance, an actual reputable company.

The agent told me I was buying a discount and I quote "insured benefit plan". In my desperation for some type of affordable coverage I took the bait and gave them my credit card number, social security number, address and phone information, as well as my driver's license number. I then received a confirmation email with temporary cards stating THIS IS NOT HEALTH INSURANCE AND IN NO WAY A SUBSTITUTE FOR HEALTH INSURANCE, which is when I up and looked them up online.

I called the next day (today) to talk to the agent who sold me the plan, basically panicked and handed me over to his supervisor when I said I looked it up and no one accepts their card. I then had to call Direct Med directly and go through them to cancel, and after they panicked as well that I called them out on their scam they finally refunded part of my money. I lost the 'membership sign-up fee' of $135.00 (which, for the record, could buy me food for about five weeks).

I should have known better, but long story short, DirectMed is selling a bait-and-switch scam and preys on people desperate for affordable healthcarethose who can least afford to lose the money they are swindled out of in the first place.

Jessica
New York, New York
U.S.A.