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  • Report:  #1245212

Complaint Review: DirecTV

DirecTV Directv customer service Patricia from New Mexico "I have Comcast" Nationwide

  • Reported By:
    EAW — Humble Texas USA
  • Submitted:
    Thu, July 30, 2015
  • Updated:
    Thu, July 30, 2015

 Complete run around on the NFL Sunday Ticket. Called to cancel-was lied to about how the season already started. Called back the next year to and find out original person lied to me......asked to speak to a manager and was transferred to yet another agent. Then, Tried to explain to Patricia from New Mexico how I can't rent movies and she didn't know what I was talking about because she has "Comcast." Then added 2 boxes, charged me $246, I'm still paying to rent the boxes each month and have to turn them in when we cancel service with no refund. They upped our package twice without permission. Absolutely unacceptable and a complete rip off!

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