Directv First Choice/AT &T Falsely reported return equipment date Tampa Florida
I purchased directv dish from door to door sales rep, Aaron Houk on 9/2/17. He told me I had 30 days to make up my mind if I wanted to keep their dish service. I signed up for it with that in mind.
I didn't like it so I called to return it on the 6th day. They charged me $269.31 They stated that I only had 3 days to return it. Mr. Houk had told me 30 days.
Siince I didn't agree, I sent them one month's payment even though I didn't use it, just to be fair. Now they want the rest of the money or they're going to turn me in to a collection agency, ruining my credit rating.
My rating is over 800 and I didn't want the hassle so I decided to pay them $20 a month because I live on limited income. I'm a 70 yr. old senior and work 2 days a week just to pay my bills. I paid each month when the bill came and got it down to $153.59.
They weren't happy with that and turned me over to a collection agency, Diversified Consultants,Inc. anyway, for the balance.
I feel this business is unfairly "Bullying" a senior and misrepresented their return policy. I had been paying them monthly even though I didn't agree.