Complaint Review: DirecTV Hughesnet

I received a flyer stating local channels is included with every package. I have a $48.00 package plus and have not received any local channels. I have been with Directv since 2002.

I called and was informed that local channels was not available in my area. But I could get the networks from New York or LA for an additional $1.50 per channel times 6 (Total $9.00) more.

When I talked to Christina a customer service resolver she told me customers who pay $51.00 get those channels. I asked her if I could pay $3.00 more making my package the $51.00 could I get the local channels out of NY. She told me no I had to pay the full $9.00 making my monthly bill $57.00.

No where on this flyer is there any astericks or local channels are available only in certain area. I also e-mailed this complaint to Directv. Do I expect to get any resolve out of this probably not.

William
Sumrall, Mississippi
U.S.A.