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  • Report:  #1401860

Complaint Review: Directv

Directv Lack of commitment to me as well as other customer in Ross County. They have blacked out CBS Nationwide

  • Reported By:
    Marica — Chillicothe Ohio USA
  • Submitted:
    Sat, September 23, 2017
  • Updated:
    Sat, September 23, 2017
  • Directv
    Nationwide
    USA
  • Phone:
  • Category:

I have been a Directv subscriber for over a year. At the time I subscribed to Directv, I was unaware I was under a contract, they referred to it as a commitment.  If I have a commitment to them, do they not have a commitent to me ? CBS Channel 10 has been blcoked to users in my area (Ross County) and I am almost certain their other users are not happy.

If I turn to Channel 10, I am direct to DirectvPromise.com which gives me no information what so ever. I am aware that cable providers do negotiate with TV station from time to time but it is at the subscribers' expense. When I cintact Diretv, tey cannot provide me with any information.  I am aware there are other providers available but that does not help at this time.

Lastly, I am certain that as a paying subscriber, we will not be compensated for the loss of CBS.  Where is their commitment to their customers ?

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