Complaint Review: DIRECTV LLC

 2017-09-08

I sign up for a bundle package with directv which was to cost 79.99 per month every month they have over charge me for this service /ranging from 79.99 a month to 186.00 per month  i have call porabley 6 times complaing about the service and over charges/each time i spoke too a repensentive customers services to resolve the problem. they review my account and admit to overcharges but when it comes to applying the overcharge amount as credit .they go back and say that  credit of 30.00 amonth has already been discounted . so after trying to review our conversation come to find out that i am still being over charge and the service is less that what my orignal agree to while extending the contract time i have to keep the service before i can cancel without penalty for one year from the time of complaint which i did not and will not agree to. this company has been in front of the  fcc and face a penatly for repeating this fraud over over . the consumer who complains is put threw a son and dance rig-mo-roll with doed not change a thing except  acouple of months  later they are back to there old trick of de furading the public and ripping of a society which has no recourse to recover damages because of litergation .

w.h.dowdy

(((REDACTED)))

cordele,ga (((REDACTED)))

whdowdy2@yahoo.com