Complaint Review: Directv

When I signed up for Directv I was promised a $200 gift card in lieu of NFL package.  Later, when following up on my gift card, I was told I wasn't eligible to receive one. 

I ended up having to contact the BBB in California to get my gift card. After I received my gift card, I received a call from a customer service rep telling me they would be sending me a second gift card, this was followed up with an email from them. 

My second card never arrived and when I followed up again through the BBB, the so called "Office of the President(?)" at Directv said their commitment to me was finished and they would not keep their second promise. 

Lied to twice.  Once through much personal effort I got satisfaction.  The second time not.

I will never renew from this company again nor will I recommend them to anyone.

I don't understand why some ambitious lawyer hasn't filed a class action against these people.  This is just one complaint web site.  There are thousands of complaints against this company.

Now ATT owns them.  Hopefully UVerse doesn't go down the drain.