Directv WORST SATELITE COMPANY TO DO BUSINESS WITH. Fresno California
Everything is great the first year, then after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by fed ex on 3/14, I cancelled on 3/12, it's 3/17 I still have not received the boxes, I just told the jerk customer service idiot that there was no way I can get the equipment back to him in seven days, and all he could say was I haven't been charged yet, of course not, it hasn't been seven days yet. I told him flat out I wasn't paying, and he said Alright, then I told him to have a nice evening A-hole.
All their customer service people are rude and have bad attitudes. Do not go with directv. Plus, they don't want their stupid dishes back, only the receivers and remote controls, what am I going to do with their stupid dish.
Akiko
Fresno, California
U.S.A.
1 Updates & Rebuttals
Akiko
Fresno,California,
U.S.A.
Now they say they never sent the boxes
#2Author of original report
Tue, March 18, 2008
Four emails later, each one contradicting the other, the last one I received was that the boxes were ordered, but, never shipped, and to please allow 5-7 days to receive, yet I still have to get the equipment back to them within 7 days or be charged for the equipment, I informed them that they admitted they were in the wrong and I am keeping the emails as proof. Now, I am stuck with a stupid satelite dish, because they don't want it back.