DirecWay - Hughes Network Systems False Advertising Bait and Switch RIPOFF Germantown Maryland
As of 30 December 2005, DirecWay advertises to its users that they can upgrade from Home (to Professional for $69.99/mo.
When you call DirecWay, they tell you that the upgrade is only for users of DirecWay 7000. Other users must pay $89.99/mo.
Nowhere in any of their advertisements does it list such a requirement nor do any ads mention that other restrictions apply.
This is a blatent case of false advertising and/or bait and switch.
I have made copies of their web pages, both source and output, to prove that such advertisements were being made.
Thomas
Kettle Falls, Washington
U.S.A.
4 Updates & Rebuttals
Thomas
Kettle Falls,Washington,
U.S.A.
DirecWay reponse
#5Consumer Comment
Wed, January 25, 2006
Responding to a complaint from the BBB, they have changed their website to reflect that the $69.99/mo proce for Professional applies only to those who have DW7000.
Thomas
Kettle Falls,Washington,
U.S.A.
DirecWay reponse
#5Consumer Comment
Wed, January 25, 2006
Responding to a complaint from the BBB, they have changed their website to reflect that the $69.99/mo proce for Professional applies only to those who have DW7000.
Thomas
Kettle Falls,Washington,
U.S.A.
DirecWay reponse
#5Consumer Comment
Wed, January 25, 2006
Responding to a complaint from the BBB, they have changed their website to reflect that the $69.99/mo proce for Professional applies only to those who have DW7000.
Thomas
Kettle Falls,Washington,
U.S.A.
DirecWay reponse
#5Consumer Comment
Wed, January 25, 2006
Responding to a complaint from the BBB, they have changed their website to reflect that the $69.99/mo proce for Professional applies only to those who have DW7000.