Print the value of index0
  • Report:  #174909

Complaint Review: Direcway Internet

Direcway Internet Theives Germantown Maryland

  • Reported By:
    Terrebonne Oregon
  • Submitted:
    Mon, February 06, 2006
  • Updated:
    Sat, September 09, 2006
  • Direcway Internet
    direcway.com
    Germantown, Maryland
    U.S.A.
  • Phone:
    301-4285300
  • Category:

I am being ripped-off, and have been for over two years now. I signed a contract with Direcway and kept my part of the bargain. I paid the big bucks and keep paying every month for nothing! For all the money I have given them, I have received lousy slow service that goes out everytime a pidgeon leaks over Maryland, or in India...whereever. Uploads slow as dial-up...downloads slower yet.

Calls to tech support stopped due to 1. No help 2. Can't understand person on other line 3. Never able to speed me up, yet always claiming to have fixed it, then it goes down right after I get off the phone. I have wanted to fly to the corporate offices with the Direcway dish in hand, and placing it in a very uncomfortable place with the CEO. Why do I not get rid of it? Well, the whole blessed world has fast internet, cable or DSL. They probable have wired the Rain Forrest, but here in sunny Oregon, I live where it is dial-up, or Direcway. Whooppee, lucky me. I hope someone files a class action suit to retreve some of the money I lost waiting for the blue lights on that dumb looking modem to light up.

Marsha
Terrebonne, Oregon
U.S.A.

5 Updates & Rebuttals


RMA

Germantown,
Maryland,
U.S.A.

We would like to resolve your complaint

#6UPDATE Employee

Fri, September 08, 2006

We would like to resolve your complaint/issue individually.

Please give us a way that we can contact you so that we may address your concerns.

Thank you.


Jim

Lawton,
Iowa,
U.S.A.

off your meds

#6Consumer Comment

Thu, August 10, 2006

John I think you have forgotten to take your much needed meds.


John

Citra,
Florida,
U.S.A.

Fast dial up

#6Consumer Comment

Wed, March 01, 2006

If Direcway is that good stick with dial up. Direcway is much faster than the dial up that I had.


John

Citra,
Florida,
U.S.A.

Fast dial up

#6Consumer Comment

Wed, March 01, 2006

If Direcway is that good stick with dial up. Direcway is much faster than the dial up that I had.


John

Citra,
Florida,
U.S.A.

Fast dial up

#6Consumer Comment

Wed, March 01, 2006

If Direcway is that good stick with dial up. Direcway is much faster than the dial up that I had.

Respond to this Report!