Complaint Review: Disabled Handicapp Workers America Inc

Christmas Eve morning I received a call from and abrupt individual (Kimberly) who informed me that my name was going to be reported to a collections agency for a product that I pledged to purchase from a handicap agency.  Each year my family alternate our charities and I knew that this was not the year for this one so I disputed the claim. 

She then informed me that the purchase/pledge was made 2 years ago in 2009 for a box of air fresherner products.  She said that the agent that had my account had tried 3 different times to call my home, but did not leave a message and had now turned the account over to their collections agency.  The original cost of the products was $89, but now the charge was over $300!

I did not dispute pledging the donation and receiving the product, but I could not disprove paying for the product that was over 2 years old!  I asked Kimberly's supervisor, Sarah Morgan if a letter had been sent within the time frame.  "No."  I asked if any message had been left on the phone during the alledged 3 attempts to contact me.  "No", again.

I was and am livid about this incident.  I am sure I paid, but did not want my name associated with anything deliquent and paid a reduced fee to resolve this matter.  I also demanded my name be taken off any future rip off attempts to get any further donations from my family! 

Beware good-hearted people.  If this agency can afford to hire a collections agency, they can afford to leave messages or send a letter to remind folks of an alleged bill!