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  • Report:  #944297

Complaint Review: Discount Locksmith

Discount Locksmith Henderson Locksmith Advertised using Visa Mastercard, then would only accept cash. Took our cash and wont answer our calls. Henderson, Nevada

  • Reported By:
    Dave — Henderson Nevada United States of America
  • Submitted:
    Thu, September 20, 2012
  • Updated:
    Thu, September 20, 2012

We locked ourselves out of our office and called Henderson Locksmith aka Discount Locksmith. They opened the door for us, but wouldn't accept credit card as advertised PLUS they raised the rates of what was quoted over the phone. We paid cash, then found out that the lock doesn't work any longer. We called and requested a return visit to re-open the door (key no longer works) and they said they would be there in an hour. 

Five hours later, we tried calling again and they are hanging up on us. I went to their advertised office at 890 Coronado Center Drive #110 in Henderson and they only have mail service at the location. The manager of the suites would not provide any contact information. DON'T use their locksmith services! You will be sorry. We got taken by these guys and we had to call another locksmith.

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