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  • Report:  #744482

Complaint Review: Discount Lux

Discount Lux How to get your money back from an internet scam , Internet

  • Reported By:
    Heidi — Temple Hills Maryland U.S.A.
  • Submitted:
    Thu, June 23, 2011
  • Updated:
    Thu, June 23, 2011

On Fri., April 22, 2011 I purchased a designer handbag from this internet site called Discount Lux for designer handbags on sale at discounted prices.  I ordered the Gucci Pelham Large Shoulder Bag 223955 F4G1T 9780/ Order Number: 177537440 for $210.00 at a discounted price of 20%.  The total including shipping and handling was $187.99 in which I paid with my credit checkcard.  I received a package in mail for a totally different handbag that was not even pictured on the site and not what I had ordered.  I tried calling them and the number didn't work.  I sent them an email stating the results of my purchase.  They responded back in a days times stating to mail the handbag back with my name, order ID, and the exchange I would like written on a piece of paper.  They said they would send out the exchange or refund me within 5 business days after they receive the returning item.  Well, when I mailed the item, I made sure I got a receipt number.  I have yet to receive anything from them or my refund.  We exchanged emails several times and they keep telling me to check my bank in  3 to 4 business days and yet nothing.

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