Discount Mugs - Discountmugs.com - Bel Inc. Sent out poor quality product Miami Florida
I ordered 100 water bottles from Discountmugs.com We received the product in, and the print was to small, and a lot smaller than the proof and artwork we sent them.
When we contacted them, they simply stated, the order was processed correctly and their was nothing they could do.
We clearly stated on our order, if the font won't work or won't look good, please contact us. They DID NOT contact us, they just shrunk the font and printed.
They just refuse to do anything ... won't refund, won't rework ... nothing. They just take your money and run.
You can't call them unless you are placing an order, and you can't reply to their e-mails. You have to keep refiling a complaint ticket.
Ridiculous.
1 Updates & Rebuttals
Steven
miami,Florida,
U.S.A.
Discountmugs will give you 100% Refund
#2REBUTTAL Owner of company
Tue, March 16, 2010
Please contact me at Discountmugs. We will offer 100% Credit oin your order.
We need your order # so that we can find you in our system.
PLease note that many competitors have posted fake reviews on the internet.
Thanks
Amin Rahman
Discountmugs