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  • Report:  #550746

Complaint Review: Discount Van Truck LTD / Discount RV

Discount Van Truck, LTD / Discount RV Did not get the truck seat I oder Buena Park, California

  • Reported By:
    Bobby — Jonesborough Tennessee United States of America
  • Submitted:
    Thu, January 07, 2010
  • Updated:
    Thu, January 07, 2010
  • Discount Van Truck, LTD / Discount RV
    P.O. Box 6949
    Buena Park, California
    United States of America
  • Phone:
    1-800-414-0485
  • Category:

On 11-02-2009 I ordered a truck seat from Discount Van Truck.  I spoke to Linda when I placed my order,  she stated the seat would be as advertised on their web-page. 

The advertisement stated the seat included an adjustable lumbar support (my only reason to purchase a new seat), when the seat arrived it "DID NOT" have an adjustable lumbar support as advertised.

When I attempted to contact Discount Van Truck I have been put off several times.  When I spoke to an individual I was informed that "NO" the adjustable lumbar was NOT a feature.  I then rechecked the web-page and in fact the adjustable lumbar support "IS" indeed a feature. 

At $1,079.00 my back is still suffering.  Once again I ordered this seat because I need back support!!! 

I say FALSE ADVERTISING. 

 

 

 

 

 

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