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  • Report:  #1490221

Complaint Review: Discovr Bookings / Darren Mathers

Discovr Bookings / Darren Mathers Stealing money Port Adelaide Australian Capital Territory, Australia

  • Reported By:
    SH2020 — Lahaina Hawaii United States
  • Submitted:
    Sat, January 11, 2020
  • Updated:
    Sat, January 11, 2020

On September 5.2019 we have been billed by a company Discovr Bookings after many emails and phone conversations with the owner Darren Mathers (owner of Discovr Bookings) $2,249.00 for an SEO promotion and promotion of our activities and tours on Discovr Bookings website.

A few days later, we find out we have been also charged $49 for a bank transfer fee which we never agreed with. After several weeks of no actions from Discovr Bookings, we have been informed we missed an activation date and they didn't do anything because of that. Because we have never been contacted by them to activate anything (we don't even have any idea what to activate and why), we asked them for a refund.

The owner Darren Mathers told us he will handle it and after a few days later when we received nothing we asked him again and he played the same game again, saying he is not handling this, but he will take care of it. Make the story short, we periodically asked for the refund, he is not responding anymore and we never received any refund from them.

They took and keeping our money for no reason and they're unresponsive since than. We would like to get our money back all together with a bank transfer fee we never agreed with.

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