Print the value of index0
  • Report:  #724900

Complaint Review: Dish Network

Dish Network Biggest thieves in the Satelite TV industry Atlanta, Georgia

  • Reported By:
    Woodsy — Ohio United States of America
  • Submitted:
    Tue, May 03, 2011
  • Updated:
    Thu, May 12, 2011

I strongly urge anyone considering getting Dish Network satellite TV services to reconsider.  They are, without a doubt, the biggest ripoff in the industry.

Lured in by their false TV ads, I contacted them for service. I was told it would be $40/month for 100 channel package. I was NOT told there was a 2 year contract. I was NOT told there was a $6/month
equipment service charge, nor a $6/month DVR charge. When I received the first statement, there was an $8/month HD charge, and I had plainly told the representative I did not have, and did not plan to get, and HD TV. The installer also never mentioned the contract term nor the added fees.
I attempted to cancel the service, and was then told it was a 2 year contract, and there would be a $250 termination fee.

When I complained about the service being regularly interrupted by rain, they said the equivalent of "too bad about your bad luck".

I could not get them to remove the HD charge for months. They kept sending me past due statements for the charges I did not pay, and adding late fees. Finally I paid the termination charge and dropped them like a hot potato.   BTW, the $40/month actually turned out to be $60/month, plus taxes.

I have gone back to cable TV service, at $39/month for the same basic channels minus all the shopping and BS channels (half of their 100 channels were shopping, jewelery,  and other crap no one will ever watch), and will never have satellite again. It was a con job from the word go.

1 Updates & Rebuttals


Mark H DISH

Englewood,
Colorado,
USA

DISH Network

#2UPDATE Employee

Thu, May 12, 2011

Hello! My name is Mark Haakenson, with DISH Network. I saw your post  and would be happy to review your account and look into what did occur. You can email me at mark.haakenson@dishnetwork.com. Please include an account or phone number in your email. Thank you!

Mark Haakenson
DISH Network Customer Service

Respond to this Report!