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  • Report:  #748204

Complaint Review: Dish Network

Dish Network Charlie WErgen Dish Network increases my monthly bill breaking our contract. Internet

  • Reported By:
    helen — Salt Lake City Utah United States of America
  • Submitted:
    Sat, July 02, 2011
  • Updated:
    Sun, July 03, 2011
  • Dish Network
    Dept. 0063, Plalatine, IL 60055-0063
    Internet
    United States of America
  • Phone:
  • Category:

For the last few  months Dish Network has raised my monthly charges by approximately five dollars and thirty two cents.  Even though I have a contract that locks in the price.  I have telephoned Dish Network and spoken to several managers going as high as I could, that have given me excuses such as, "we have the right to raise your monthly bill if we want to,  we can raise your monthly bill if our costs increase, didn't you read the small print that allows us to raise your monthly bill?" etc.  One manager promised to set things right and never did.  There isn't any small print on my contract.  I bet that there are other people that purchased Dish Network at thier advertised price and are now having problems with their embellished billing.  I havea a contract.  When I attempted to stop my contract with Dish Network they threatened to impose all types of fines.  This is a one sided contract that only helps Dish Network. 



I would really enjoy stopping Dish Network.  Their dishonesty is disgusting.  Plus, I'm a widow on a fixed income, that can't afford to pay them more money just because "they say so."  I think that the people have the power when we are willing to group together.  If anyone else is interested in suing Dish Network or you are an attorney willing to represt a group of conned folks who were stupid enought to purchase Dish Network in the first place, please contact me.

3 Updates & Rebuttals


mr rik

miami,
Florida,
USA

Don't

#4Consumer Comment

Sun, July 03, 2011

pay em SQUAT!

Since youre on a fixed income that cant do jack.

Not that they could anyway...


Ken

Greeley,
Colorado,
USA

No fine print?

#4Consumer Suggestion

Sat, July 02, 2011

I've never in my life heard of a contract without fine print.



You're telling everyone this company deliberately sets out to violate the terms of their contracts and hopes to stay in business and not get sued by all the states attorneys general.



They specifically singled you out because you're a widow on a fixed income and they know they can take advantage of you.



I would advise reading your contract, fine print and all, or you could be looking at significant penalties if you violate the terms.



Chill and read, maybe it will help.



If, they indeed, did illegally rip you off, report this to the BBB, the FTC and the states att'y general.


DanB@Dish Network

Englewood,
Colorado,
USA

Billing Issues

#4UPDATE Employee

Sat, July 02, 2011

Hello! This is Dan Busa with DISH Network customer support. I would be happy to get this resolved for you! Please E-mail me at: Daniel.Busa@DISHNetwork.com

Daniel Busa
DISH Network
Customer Service

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