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  • Report:  #1206099

Complaint Review: Dish Network

Dish Network Dish Planet, Planet Dish Buyer Beware "planetdish.com" is not Dish Network! Internet

  • Reported By:
    cathy — vallejo California
  • Submitted:
    Mon, February 02, 2015
  • Updated:
    Mon, February 02, 2015
  • Dish Network
    Internet
    USA
  • Phone:
    888-957-3474
  • Category:

I was charged 49.99 on my credit card by planetdish.com without my knowledge or permission. When I contacted Dish Network I was informed that charge was not from them but from the "retailer" who is planetdish.com and they could not reverse the charge. the y gave me an 800 number to call the retailer but when you request to speak to a customer support person the call just loops back to Dish Network.

The salesperson did not tell me there was a separate $49.99 fee aside from the agreed monthly Dish Network cable charges. It is impossible to get your money back. This company is giving Dish Nertwork a bad name. 

If Dish Network will not give me my money back, then as soon as my contract is up I will move to Direct TV and never do business with Dish again.

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