Dish Network - Echostar EchoStar Terrible Customer Service Internet
Dish Network has sent us five to six refurbished DVR, HD receivers over the last couple of years. The receivers continually quit working and Dish Network refuses to send a new receiver. We have had tremendous interruptions in service, and the company appears to care very little about customer satisfaction. We have used them for close to 10 years now but with an upcoming move, we will definitely move back to cable. Our monthly bill is in excess of $100 and yet, the company still refuses to send us "junk" that eventually breaks down.
David
Hartwell, GA
1 Updates & Rebuttals
DanB@Dish Network
Englewood,Colorado,
USA
David, This is Dan Busa with DISH Network, I would like to apologize for the experience you've had. I would tend to think that the problem may have been a hardware or installation issue, not a receive
#2UPDATE Employee
Thu, January 27, 2011
David, This is Dan Busa with DISH Network, I would like to apologize for the experience you've had. I would tend to think that the problem may have been a hardware or installation issue, not a receiver issue. I would like to inform you that we are sorry to see you go and welcome you back anytime.
Daniel Busa
DISH Network Customer Service